What Every CEO Should Know About Artificial Intelligence

Available on-demand

Ian Heller and Jonathan Bein, Ph.D. were joined by distribution technology expert, Klaus Werner, on the Wholesale Change Show. Klaus is also preparing to deliver a keynote presentation, “AI Applications and Use Cases for Distribution," at our upcoming Applied AI for Distributors Conference.

Klaus discussed how distributors can use AI to improve productivity, quality and profitability in areas like:

  • Customer service 
  • Supply chain 
  • Sales automation 
  • Personalization 
  • eCommerce  

Don’t miss this opportunity to learn from an early AI pioneer in distribution by watching now on-demand. 

Our Guest

Klaus Werner

Klaus Werner
Technology Consultant

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About our guest:

Klaus Werner

Klaus Werner

Technology Consultant

Klaus was senior vice president of ecommerce, digital transformation and customer experience for Global Industrial. Prior to that he was chief digital officer for HD Supply and senior vice president of multi-billion-dollar grocery wholesaler, Alex Lee, Inc. Now a technology consultant, Klaus offers his latest thinking on how distributors can apply AI to their companies. 

About our hosts:

Ian Heller

Ian G. Heller

Founder & Senior Partner, Distribution Strategy Group

Ian Heller is Founder & Senior Partner at Distribution Strategy Group, and has more than 30 years of experience executing marketing and e-business strategy in the wholesale distribution industry. He has written and spoken extensively on the impact of digital disruption on distributors.

Ian Heller

Jonathan Bein, Ph.D.

Managing Partner, Distribution Strategy Group

Jonathan Bein, Ph.D. has worked with many distributors to make their marketing a profit center. He has developed and applied analytic approaches for customer segmentation, customer lifecycle management, positioning and messaging, pricing, and channel strategy for distributors.