Distribution Strategy Group

Free Download:
The State of Distributor Customer Experience:
What Customers Want

It can be challenging for distributors to figure out what their customers really want, so we asked them. In this report, you’ll learn what customers expect from you throughout the shopping and buying journey and how you can use those insights to build a powerful and effective customer experience.

This free report is the definitive guide on cultivating a unique customer journey to drive a real connection with your buyers. The result? Greater customer loyalty and increased wallet share.

Download now to learn more about:

  • What it means to offer an excellent customer experience
  • How to determine what your customers want
  • Steps you should take to create a profitable value proposition that aligns with customer expectations
  • Survey insights from our research that explore actual end-user preferences

When you submit your data, your information will be shared with the sponsors of our program. We will also send you communications from Distribution Strategy Group, which you can unsubscribe from at any time. Our privacy policy can be found at distributionstrategy.com/privacy-policy.

Thank you to our sponsors:

sponsor logos: Apruve and Epicor

About the Author:

Dean MuellerDean Mueller


Dean has more than 30 years experience in sales and marketing, including several senior-level positions in marketing and technology leadership, in both public and private equity organizations. Using market research, Dean has a deep understanding of distributor customer needs.