Leveraging Technology
in a Tight Labor Market

Available on-demand

The labor market continues to offer challenges to distributors and many of them seek technology alternatives to get work done and improve their operations. 

Whether you want to drive productivity, improve accuracy or grow sales with technology, this panel of experts will offer their expertise based on many years of working with distributors to achieve those goals. 

As customers’ expectations around their suppliers’ capabilities continues to grow, many distributors are realizing they need to upgrade their technology stack to remain competitive or differentiate. 

  • Epicor will be represented on this panel to provide best practices about choosing and implementing a new ERP, including key lessons on how to drive rapid adoption and a great ROI. 
  • White Cup will explain the company CRM system that’s designed specifically for distributors. This makes configuration and start-up a lot easier and ensures better results over time. 
  • Curri will present ideas on how distributors can leverage technology to help labor issues in their warehouse and delivery operations.

This is a rare opportunity to listen to world-class technology leaders who have done analysis and engagements for hundreds of distribution companies. They will tell you how to find areas for improvement, obstacles to avoid and great ideas for ensuring smooth technology upgrades that drive sales and produce more profits.

Watch now on-demand.


Matthew Lafferty, Curri

Kristen Thom, White Cup

Kristen Thom, White Cup

Frank Heenan, Epicor

Frank Heenan, Epicor

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Thank you to our sponsors:


About our panelists:


Matthew Lafferty

Matthew Lafferty is Curri’s co-founder and CEO. Curri, a logistics platform for industrial suppliers, was conceptualized in 2018 and became part of YCombinator, a startup fund and program, in the summer of 2019.  

Before Curri, Matthew was a Country Director at the English Language Institute of China in Laos for seven years.



Kristen Thom

Kristen Thom joined White Cup in 2013 and is the Director of Product Management. With a customer-first commitment, Kristen has held roles across implementation, support, development and customer success. She has almost 10 years of experience in the office technology space and almost five years of experience in the distribution industry. 




Frank Heenan

Frank Heenan brings over 20 years of software experience serving the supply chain with particular focus on distribution. He has spent several years working with distribution companies transforming their business to become leading edge providers in the markets they serve. As a supply chain executive, Frank has assisted companies with operational efficiency, revenue generation and growth, warehouse automation, eCommerce strategies, customer relationship tools and methodologies, and business intelligence processes.  

At Epicor, Frank is responsible for driving revenue growth and market expansion in the Americas. Prior to Epicor, he held leadership roles with companies like Infor and Dassault Systèmes. In those endeavors, he helped many distribution and transportation management/logistics companies navigate through the supply chain and meet the challenges those companies face. Frank holds a bachelor’s degree in computer information systems/management from Delaware Valley University. 

About our host:


Jonathan Bein,

Managing Partner, Distribution Strategy Group

Jonathan Bein, Ph.D. has worked with many distributors to make their marketing a profit center. He has developed and applied analytic approaches for customer segmentation, customer lifecycle management, positioning and messaging, pricing, and channel strategy for distributors.