Free Download:
2021 State of Shopping and Buying in Distribution
Behind the Changing Customer Journey
The data is clear: Your customers prefer more efficient electronic shopping and buying methods.
The data and analysis in this report, based on surveys of more than 3,800 distributor customers over the past 12 months, will challenge you to think differently about how to better serve your customers in 2022 and beyond.
In this report, learn:
- How customers prefer to shop and buy
- What to expect in the next two years as customer preferences change
- A roadmap for adapting your go-to-market strategy to your customers’ needs
When you submit your data, your information will be shared with the sponsors of our program. We will also send you communications from Distribution Strategy Group, which you can unsubscribe from at any time. Our privacy policy can be found at distributionstrategy.com/privacy-policy.
Thank you to our sponsors:
Dean Mueller
Partner
Dean has more than 30 years experience in sales and marketing, including several senior-level positions in marketing and technology leadership, in both public and private equity organizations. Using market research, Dean has a deep understanding of distributor customer needs.
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Jonathan Bein,
Ph.D.
Managing Partner
Jonathan Bein, Ph.D. has worked with many distributors to make their marketing a profit center. He has developed and applied analytic approaches for customer segmentation, customer lifecycle management, positioning and messaging, pricing, and channel strategy for distributors.